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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Selena Davis

January 31, 2025

5  out of  5
rating by Selena Davis
"Nick was very helpful and knowledgeable. He gave us the information and quotes we needed quickly, and he followed up to ensure we were taken care of. He was very friendly as well. Definitely recommended."
We responded:
"Thank you Selena! Thank you for the great review! Great to hear Nick was able to help you. We appreciate your business!"
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john sirianni

January 30, 2025

5  out of  5
rating by john sirianni
"Our experiences with State Farm has been excellent. Their staff has always be very professional, knowledgeable and friendly. We have always had prompt and excellent service!!"
We responded:
"Thank you John! It was great seeing you at the office and appreciate your great review! Thank you so much for the opportunity to with you with your insurance needs!!!"
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Michael Pallwitz

January 28, 2025

5  out of  5
rating by Michael Pallwitz
"The customer service of this office is amazing; they are always willing to help and answer any questions or issues I have had. My agent used to be Scott, but he either retired or moved on. Scott has always been super helpful, personable, friendly, and a guy who was on your side to help with anything he could. I recently reached out to Scott's number for help with switching a policy I have to a new location, and Keegan Simons answered; Keegan was awesome the few times we spoke! Very personable and went the extra mile like Scott would to explain everything and offer further clarification in areas I needed it. I highly recommend this office as they have always taken care of me, treated me well, and went the extra mile."
We responded:
"Michael, Thank you for your business and great review. Great to hear Keegan was able to assist with your insurance needs! We appreciate you and thank you so much for kind words!!!!!"
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Doug Elbert

January 14, 2025

5  out of  5
rating by Doug Elbert
"Very customer focused."
We responded:
"Thank you Doug! Appreciate the great review and opportunity to work with you with your insurance needs!!!!"
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Mary google

January 13, 2025

5  out of  5
rating by Mary google
"Very helpful. Made the whole experience easy and quick."
We responded:
"Mary, Thank you for the great review! We appreciate your business and kind words. Thank you for the opportunity to work with you on your insurance needs!"
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Scott Spehar

January 4, 2025

5  out of  5
rating by Scott Spehar
"Glenn has been my State Farm agent for 25+ years and everyone in his office continue to go above and beyond when I need to file a claim or have questions about my policies. Chad recently met with me to review all of my coverage options and discuss new riders to consider. I really appreciated the pressure free discussion and presentation of options and additional cost implications. This is a fantastic agency and State Farm is a great company to work with."
We responded:
"Thank you Scott!!!! We really appreciate your business and the opportunity to work with you with your insurance needs! Thank you for the great review and for stopping in to see us and taking time to review coverages on your policies!"
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Diane

December 22, 2024

5  out of  5
rating by Diane
"Great insurance office. I know I can always call to get answers."
We responded:
"Thank you Diane! We really appreciate your kind words! It was great seeing you at the office! Thank you again for the opportunity to work with you and your family!"
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Scott Wiegman

December 11, 2024

5  out of  5
rating by Scott Wiegman
"Nick was very helpful and patient during my claims process. He answered all my questions and handle my situation with professionalism."
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Raul Acosta

November 27, 2024

5  out of  5
rating by Raul Acosta
"real good experience make bussines with that guys"
We responded:
"Raul, Thank you for the great review! We appreciate you and glad you had a great experience with your insurance needs with my team!!! T"
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Barb Dickey

October 29, 2024

5  out of  5
rating by Barb Dickey
"I have been insured by State Farm for many years through Glenn Waterhouse’s agency. I recently worked with Nick Ellis who added an umbrella policy along with a Drive Safe & Save for me, which offers a great discount! Nick was incredibly helpful, professional and patient. I had many questions and Nick took the time to answer all of them and explained everything thoroughly. Nick was a pleasure to work with and truly is an asset to your agency! Thank you Nick!"
We responded:
"Barb, Thank you so much for your kind words! We really appreciate your business and the opportunity to work with you! It was great to hear Nick was able to help you out with adding an umbrella and setting up the auto discounts with Drive Safe & Save! Thank You!!!!!"
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Anthony Montgomery

October 29, 2024

5  out of  5
rating by Anthony Montgomery
"The Glenn Water House Team made bundling and switching my insurance a very simple process. Keegan's consultation resulted in having better coverage AND lower premiums!"
We responded:
"Anthony, Thank you for the great review!!!! Great to hear Keegan was able to get you some better coverage and some savings! Thank you for your business and opportunity to work with you!"
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Kirk Leonard

October 11, 2024

5  out of  5
rating by Kirk Leonard
"Just had a face-to-face review of our insurance coverages through State Farm. Appreciated the proactive contact by Chad Fye first by telephone, followed by my in-office visit. The review was thorough and reassuring. Chad explained what is and what isn't covered with our homeowner's policy. Auto, personal articles and umbrella coverages were reviewed as well. Coverage levels in most cases were about right, there was no pressure to raise them and it was clear he had our best interests top of mind. If your State Farm rep calls and wants to walk through things with you, do it! These guys know their stuff."
We responded:
"Kirk, Thank you so much for the great review! It was great seeing you in the office!! Thanks for taking time to go over your Auto, Home, Umbrella and Personal Articles Policies to make sure everything was the way you wanted it covered. Great to hear you had a great experience with Chad,! We appreciate you!!! Thanks again!"
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Sharyn O

September 19, 2024

5  out of  5
rating by Sharyn O
"I've had my insurance with State Farm (Glenn Waterhouse) for over 10 years and very much appreciate their knowledge and customer service. Today, Nick Ellis assisted in a timely insurance issue in a professional yet personal way - much appreciated!"
We responded:
"Sharyn, Thank you for your business and the great review. Great to hear Nick was able to assist you today with your insurance needs! We appreciate you!!!!"
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Connie Scharlach

August 28, 2024

5  out of  5
rating by Connie Scharlach
"I have been insured by State Farm for over 20 years through the Glenn Waterhouse III office. My policies included renter's, auto, homeowner's, and umbrella insurance. This office has always been friendly, courteous, professional, and knowledgeable. Over the years I have worked with Glenn and other agents in his office. Currently, I have been working with Chad Fye and he has been very helpful in answering questions and reviewing various coverage options. Glenn and Chad took time to get to know me and my situation which I very much appreciate. There is no pressure to select certain options or to buy. They are always there when I need them."
We responded:
"Connie, Thank you so much for your kind words, it was great seeing you today and really appreciate the opportunity to work with you! We appreciate your long term relationship with your agency! Thanks for the 5 star review!!!!! "
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Leah Goettl

August 27, 2024

5  out of  5
rating by Leah Goettl
"Attentive to our inquiry of policy rates in a timely response. Also, we appreciate the face to face connection getting to know their customers."
We responded:
"Thank you Leah!!!! We really appreciate you stopping in the office so we could meet you and assist on your insurance needs! Thanks for the great review!"
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Hanna Hall

August 9, 2024

5  out of  5
rating by Hanna Hall
"Nick Ellis is a fantastic state farm agent. He has been so helpful setting me up with car and renters insurance. I appreciated all the time he took answer my question and explain what everything meant to help me decide what policies were best for what I wanted. I would highly recommend him!"
We responded:
"Thank you Hanna!!! Great to hear you had a great experience working with Nick at our office. Appreciate your great review and thank you for the opportunity to work with you on your insurance needs!"
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Mike Gwaltney

July 31, 2024

5  out of  5
rating by Mike Gwaltney
"Keegan is fabulous to work with! Quick responses, respectful and very knowledgeable!"
We responded:
"Mike, Thank you for the great review!!! Great to hear Keegan was able to help you out in a positive way! We appreciate you and your business!"
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Ava Wiggins

July 31, 2024

5  out of  5
rating by Ava Wiggins
"I didn’t really understand the importance of life insurance until both my parents died within one month of each other! Moria Adams made it so easy to understand what I and my husband would need, ensure it fit into our budget, and took care of us every step of the way! The best thing is she is still available after signing us up for any additional questions or concerns we have!!! Best in class service ever!!!!"
We responded:
"Ava, Thank you for the sharing your story and the great compliment of Moria on how she helped you with taking care of your insurance needs! Thank you for the 5 Star Review!!!"
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Donna cooper

July 31, 2024

5  out of  5
rating by Donna cooper
"Chad was very helpful. He went through both my polices, car and home. We updated my polices. Chad is very professional, informative, and friendly. I've been with State Farm since I was 16yrs old. Many many years. Thank you Donna"
We responded:
"Donna, Thank you so much for the great review and compliments of Chad! Appreciate you and your business and getting to work with you at our agency for over the past 24 years! Thanks again! Glenn"
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R Tre

July 11, 2024

5  out of  5
rating by R Tre
"Thank you for making the transition simple."
We responded:
"Thank you for your business and the 5 Star Review!!!!"
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Laura Valencia

June 29, 2024

5  out of  5
rating by Laura Valencia
"Chad was super profesional and made things easy to explain to choose the right things needed"
We responded:
"Thank you Laura!!!! We really appreciate your kind words about Chad! Thank you for the opportunity to help you with your insurance needs and for the great review!!!!"
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PJ Wilson

June 29, 2024

5  out of  5
rating by PJ Wilson
"Chad was an exceptional insurance agent. He was incredibly helpful, taking the time to go over everything with great detail. He patiently answered all of my questions and made sure I fully understood my options. I highly recommend Chad for his professionalism and thoroughness!"
We responded:
"PJ, Thank you so much for the great review!!!! So happy to hear that Chad was able to help you out! We appreciate your business and opportunity to work with you! Thank you again!!!!"
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Nate Lossner

June 28, 2024

5  out of  5
rating by Nate Lossner
"Chad provided exceptional assistance when I encountered problems with my previous insurance provider. His communication skills and diligent follow-up were unparalleled. As a result, I have decided to transfer all my insurance policies to Chad and State Farm. I am grateful for Chad's support and expertise."
We responded:
"Nate, Thank you for your business and the great review! We appreciate the opportunity to work with you on your insurance needs! Great to hear Chad was so helpful and thank you for your kind and encouraging words about him! Thanks again!!!!!"
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Ryan Fye

June 21, 2024

5  out of  5
rating by Ryan Fye
"Chad is awesome to work with."
We responded:
"Thanks Ryan!!! Great to hear about to hear about Chad! "
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Dontez Tolson

May 31, 2024

5  out of  5
rating by Dontez Tolson
"Amazing help quick resourceful. I’ll definitely be using their services again."
We responded:
"Thank you so much for the great review! We really appreciate it!"