Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sharyn O

Sharyn O

September 19, 2024

5  out of  5
rating by Sharyn O
"I've had my insurance with State Farm (Glenn Waterhouse) for over 10 years and very much appreciate their knowledge and customer service. Today, Nick Ellis assisted in a timely insurance issue in a professional yet personal way - much appreciated!"
We responded:
"Sharyn, Thank you for your business and the great review. Great to hear Nick was able to assist you today with your insurance needs! We appreciate you!!!!"
Profile photo of Connie Scharlach

Connie Scharlach

August 28, 2024

5  out of  5
rating by Connie Scharlach
"I have been insured by State Farm for over 20 years through the Glenn Waterhouse III office. My policies included renter's, auto, homeowner's, and umbrella insurance. This office has always been friendly, courteous, professional, and knowledgeable. Over the years I have worked with Glenn and other agents in his office. Currently, I have been working with Chad Fye and he has been very helpful in answering questions and reviewing various coverage options. Glenn and Chad took time to get to know me and my situation which I very much appreciate. There is no pressure to select certain options or to buy. They are always there when I need them."
We responded:
"Connie, Thank you so much for your kind words, it was great seeing you today and really appreciate the opportunity to work with you! We appreciate your long term relationship with your agency! Thanks for the 5 star review!!!!! "
Profile photo of Leah Goettl

Leah Goettl

August 27, 2024

5  out of  5
rating by Leah Goettl
"Attentive to our inquiry of policy rates in a timely response. Also, we appreciate the face to face connection getting to know their customers."
We responded:
"Thank you Leah!!!! We really appreciate you stopping in the office so we could meet you and assist on your insurance needs! Thanks for the great review!"
Profile photo of Hanna Hall

Hanna Hall

August 9, 2024

5  out of  5
rating by Hanna Hall
"Nick Ellis is a fantastic state farm agent. He has been so helpful setting me up with car and renters insurance. I appreciated all the time he took answer my question and explain what everything meant to help me decide what policies were best for what I wanted. I would highly recommend him!"
We responded:
"Thank you Hanna!!! Great to hear you had a great experience working with Nick at our office. Appreciate your great review and thank you for the opportunity to work with you on your insurance needs!"
Profile photo of Mike Gwaltney

Mike Gwaltney

July 31, 2024

5  out of  5
rating by Mike Gwaltney
"Keegan is fabulous to work with! Quick responses, respectful and very knowledgeable!"
We responded:
"Mike, Thank you for the great review!!! Great to hear Keegan was able to help you out in a positive way! We appreciate you and your business!"
Profile photo of Ava Wiggins

Ava Wiggins

July 31, 2024

5  out of  5
rating by Ava Wiggins
"I didn’t really understand the importance of life insurance until both my parents died within one month of each other! Moria Adams made it so easy to understand what I and my husband would need, ensure it fit into our budget, and took care of us every step of the way! The best thing is she is still available after signing us up for any additional questions or concerns we have!!! Best in class service ever!!!!"
We responded:
"Ava, Thank you for the sharing your story and the great compliment of Moria on how she helped you with taking care of your insurance needs! Thank you for the 5 Star Review!!!"
Profile photo of Donna cooper

Donna cooper

July 31, 2024

5  out of  5
rating by Donna cooper
"Chad was very helpful. He went through both my polices, car and home. We updated my polices. Chad is very professional, informative, and friendly. I've been with State Farm since I was 16yrs old. Many many years. Thank you Donna"
We responded:
"Donna, Thank you so much for the great review and compliments of Chad! Appreciate you and your business and getting to work with you at our agency for over the past 24 years! Thanks again! Glenn"
Profile photo of R Tre

R Tre

July 11, 2024

5  out of  5
rating by R Tre
"Thank you for making the transition simple."
We responded:
"Thank you for your business and the 5 Star Review!!!!"
Profile photo of Laura Valencia

Laura Valencia

June 29, 2024

5  out of  5
rating by Laura Valencia
"Chad was super profesional and made things easy to explain to choose the right things needed"
We responded:
"Thank you Laura!!!! We really appreciate your kind words about Chad! Thank you for the opportunity to help you with your insurance needs and for the great review!!!!"
Profile photo of PJ Wilson

PJ Wilson

June 29, 2024

5  out of  5
rating by PJ Wilson
"Chad was an exceptional insurance agent. He was incredibly helpful, taking the time to go over everything with great detail. He patiently answered all of my questions and made sure I fully understood my options. I highly recommend Chad for his professionalism and thoroughness!"
We responded:
"PJ, Thank you so much for the great review!!!! So happy to hear that Chad was able to help you out! We appreciate your business and opportunity to work with you! Thank you again!!!!"
Profile photo of Nate Lossner

Nate Lossner

June 28, 2024

5  out of  5
rating by Nate Lossner
"Chad provided exceptional assistance when I encountered problems with my previous insurance provider. His communication skills and diligent follow-up were unparalleled. As a result, I have decided to transfer all my insurance policies to Chad and State Farm. I am grateful for Chad's support and expertise."
We responded:
"Nate, Thank you for your business and the great review! We appreciate the opportunity to work with you on your insurance needs! Great to hear Chad was so helpful and thank you for your kind and encouraging words about him! Thanks again!!!!!"
Profile photo of Ryan Fye

Ryan Fye

June 21, 2024

5  out of  5
rating by Ryan Fye
"Chad is awesome to work with."
We responded:
"Thanks Ryan!!! Great to hear about to hear about Chad! "
Profile photo of Dontez Tolson

Dontez Tolson

May 31, 2024

5  out of  5
rating by Dontez Tolson
"Amazing help quick resourceful. I’ll definitely be using their services again."
We responded:
"Thank you so much for the great review! We really appreciate it!"
Profile photo of Suad Rakovic

Suad Rakovic

May 24, 2024

5  out of  5
rating by Suad Rakovic
"Great group of people Very professional very knowledgeable always willing to help Will answer all your questions And will treat you right. Highly recommended The friendship you build It's like having your own jake Like a good neighbor state farm is there ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Suad, Thank you so much for the great review and your kind words! We really appreciate the opportunity to help you with your insurance needs! Thanks again!!!!!"
Profile photo of Elizabeth Foutch

Elizabeth Foutch

May 23, 2024

5  out of  5
rating by Elizabeth Foutch
"Nick was super helpful answering all of my questions about my policy!"
We responded:
"Thank you Elizabeth for your kind words! Great to hear Nick was able to assist and provide great service to you! Thank you so much for your business!!!"
Profile photo of Kaley Madren

Kaley Madren

May 22, 2024

5  out of  5
rating by Kaley Madren
"Nick Ellis a really good, honest employee I give him employee of the month award good deals and seals thanks so much he need’s a raise."
We responded:
"Thanks you Kaley!!! We really appreciate the great review and so glad Nick was able to help you out and so awesome to hear! Thank you again!!!!"
Profile photo of Pierce DeJoode

Pierce DeJoode

April 24, 2024

5  out of  5
rating by Pierce DeJoode
"Thanks to Keegan for helping me out!"
Profile photo of MANDY YOUNG

MANDY YOUNG

April 10, 2024

5  out of  5
rating by MANDY YOUNG
"Thanks Chad for making our first experience with State Farm a fantastic one! Not only was the process of switching everything over very smooth but we also saved over $1000.00 per year! Thanks Chad!!!!"
We responded:
"Mandy, Thanks for the great review! So glad to hear Chad was able to help you out! We appreciate your business!!! Thanks again!"
Profile photo of Shawn Gould

Shawn Gould

March 20, 2024

5  out of  5
rating by Shawn Gould
"Great people"
We responded:
"Thank you Shawn! Great to hear!!! We appreciate you and thank you for your business!"
Profile photo of Blake Acri

Blake Acri

March 11, 2024

5  out of  5
rating by Blake Acri
"Always a great experience! Scott and Tara are always easy and great to work with!"
We responded:
"Thank you Blake! Appreciate the great review! Thank you for your buisness and the opportunity to help you with your insurance needs!"
Profile photo of Christena Mittel

Christena Mittel

March 9, 2024

5  out of  5
rating by Christena Mittel
"Moria Adams with State Farm went above and beyond my expectations with helping me with my insurance policy for my new car and bundling it with my fiancé's car. Helping me find the right policy that works with our budget and letting me know of other bundling options. She gave me suggestions that I wouldn't have known were available unless she told me. Excellent customer service and even checked in with me later to make sure I didn't have any more questions. I would definitely recommend Moria Adams for all your insurance needs!"
We responded:
"Christena, Thank you for your business and the great review!!! So happy to hear you had a great experience working with Moria on your insurance needs!!!"
Profile photo of Gerardo Santana

Gerardo Santana

February 15, 2024

5  out of  5
rating by Gerardo Santana
"I feel very grateful for all the time that Glenn dedicated to me in his office to explain me the steps I should follow after my accident, thank you greatly, especially now this entire process is completed. I feel very satisfied with the result."
We responded:
"Thank you Gerardo! Really appreciate you and great to hear! Thanks you again for your business!"
Profile photo of Erik Mickunas

Erik Mickunas

January 30, 2024

5  out of  5
rating by Erik Mickunas
"Five star for sure! Quincy was the rep. He was very helpful and pleasantly sociable."
We responded:
"Thank you Erik! WE all appreciate the great review and glad Quincy was of great help! Thank you for your business!"
Profile photo of Kim Gettler

Kim Gettler

January 29, 2024

5  out of  5
rating by Kim Gettler
"Tara Rethman with State Farm went above and beyond my expectations with helping me with my insurance policy for my new car. Helping me with finding the right policy that work with my budget. She also gave me suggestions that I wouldn't have known were available unless she told me. Excellent customer service and even called me later to make sure I didn't have any more questions? I would definitely recommend Tara Rethman for all your insurance needs!"
We responded:
"Kim, Thank you for the great review for Tara at our agency! So happy to hear about this! We appreciate the opportunity to work with you! Thanks again!"
Profile photo of Kimberly Kostman

Kimberly Kostman

January 29, 2024

5  out of  5
rating by Kimberly Kostman
"Glenn and his representatives have always provided the information I needed to make sure my family is protected. They are always so helpful!"
We responded:
"Thank you Kim! We all really appreciate your kind words! Thank you for your business and so happy we can be the ones taking care of your family!!!!"