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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Brenda Frankford

August 17, 2025

5  out of  5
rating by Brenda Frankford
"Steve Ball helped me add additional coverage to my Condo-Home owners ins quickly and efficiently!! Thank you Steve for your personalized help and compassionate care I so appreciate it."
We responded:
"Thank you Brenda!!!! We appreciate the great review and so glad Steve was able to help you with your insurance needs. Thank you so much for your business!!!!"
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Blake Acri

August 6, 2025

5  out of  5
rating by Blake Acri
"Always a great experience! Scott, Tara, and Ashley are always easy and great to work with!"
We responded:
"Thank you Blake! Appreciate the great review! Thank you for your buisness and the opportunity to help you with your insurance needs!"
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Libertad Democracia

August 1, 2025

3  out of  5
rating by Libertad Democracia
"le falta más protocolo de insumos como refresco a los clientes"
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Jenny Lansing

July 28, 2025

5  out of  5
rating by Jenny Lansing
"I cannot recommend Anna and the team at State Farm enough! They were very professional, friendly, and genuinely cared about helping me find the right coverage. They made the process simple, answered all my questions clearly, and found me a great rate that fit my budget!!!"
We responded:
"Jenny, Thank you for your amazing note!!! So great to hear about Anna and your experience with her and our team assisting you with your insurance needs! Thank you so much for the great 5 Star Review!!!! We greatly appreciate it!"
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Pearl Bennett

July 25, 2025

5  out of  5
rating by Pearl Bennett
"Steve Ball was my agent, and he helped me navigate getting new insurance after my previous one nearly tripled. He was very informative and precise on how much my car and home insurance would cost. He answered all my questions clearly and reworded some if I still didn't understand. I hope to continue with State Farm for a while and I hope I never have to make a claim"
We responded:
"Thank you Pearl for the great 5 Star review!!! I am happy to hear you had a great experience working with Steve in our agency! We look forward to working with you for a very long time! Thank you so much!!!!"
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Carlos Polanco

June 24, 2025

1  out of  5
rating by Carlos Polanco
"Shout out to Chad for prioritizing his commission check over the customer's real basic needs."
We responded:
"Thank you for taking time to leave us a review. We apologize for any frustration you experienced with your insurance plan. Your feedback is important to us. Please contact me at your earliest convenience to discuss your concerns. Thank you!"
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Tracey Dickenson

June 5, 2025

5  out of  5
rating by Tracey Dickenson
"Best insurance agent I have ever dealt with. Always does what he says, when he says. Entire office is great. I highly recommend these guys. Especially Chad!!"
We responded:
"Thank you Tracey! We appreciate your kind words and the opportunity to work with you! Thank you for the great review!!!!!!!"
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Tania Thibeault

June 5, 2025

5  out of  5
rating by Tania Thibeault
"Thank you Ashley for your excellent service. You are most helpful and cooperative. I enjoy dealing with you on my insurance.”"
We responded:
"Thank you for the great review!!!! We appreciate you and the opportunity to work with you on your insurance protection plan! Thank you so much!"
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Nita Ball

May 20, 2025

5  out of  5
rating by Nita Ball
"Better coverage and a lower rate thanks to Steve!"
We responded:
"Nita, Thank you for the great review!!! Glad Steve was able to better assist on your insurance coverage and prices. We appreciate your kind words!"
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Ashleigh Frew

May 20, 2025

5  out of  5
rating by Ashleigh Frew
"Great company and service!!"
We responded:
"Ashliegh, Thank you for your kind words and 5 Star Review. Thank you so much!!!!"
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Yinami Oisha

May 20, 2025

5  out of  5
rating by Yinami Oisha
"👍🏾"
We responded:
"Yinami, Thank you for the 5 Star Review! We appreciate such a great rating! Thank you!!!!!"
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Mike Brown

May 13, 2025

5  out of  5
rating by Mike Brown
"Very helpful and gave us great rates! Well done!"
We responded:
"Mike, Thank you for the 5 Star Review!!!!! We appreciate it and thank you so much for the opportunity to assist you with your insurance needs!!!! "
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Denise Kopaska

April 1, 2025

5  out of  5
rating by Denise Kopaska
"I had questions regarding my policy and Steve Ball was able to explain the details in a way that I could easily understand. He was very pleasant and helpful which I greatly appreciated."
We responded:
"Denise, Thank you for the great review and so glad to hear Steve was able to assist you with your insurance questions. Thank you so much!!!"
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Payton Newhouse

March 20, 2025

5  out of  5
rating by Payton Newhouse
"Great experience!!!!"
We responded:
"Payton, Thank you for the great review!!!! Great to see Chad was able to assist with your insurance needs! Thanks again!"
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Rozlyn Elbert

February 12, 2025

5  out of  5
rating by Rozlyn Elbert
"Keegan was amazing to work with! We were in a bind with insurances and switching and he worked quickly to get us a quote. He answered all of our questions and we look forward to having State Farm as our insurance!"
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Selena Davis

January 31, 2025

5  out of  5
rating by Selena Davis
"Nick was very helpful and knowledgeable. He gave us the information and quotes we needed quickly, and he followed up to ensure we were taken care of. He was very friendly as well. Definitely recommended."
We responded:
"Thank you Selena! Thank you for the great review! Great to hear Nick was able to help you. We appreciate your business!"
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john sirianni

January 30, 2025

5  out of  5
rating by john sirianni
"Our experiences with State Farm has been excellent. Their staff has always be very professional, knowledgeable and friendly. We have always had prompt and excellent service!!"
We responded:
"Thank you John! It was great seeing you at the office and appreciate your great review! Thank you so much for the opportunity to with you with your insurance needs!!!"
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Michael Pallwitz

January 28, 2025

5  out of  5
rating by Michael Pallwitz
"The customer service of this office is amazing; they are always willing to help and answer any questions or issues I have had. My agent used to be Scott, but he either retired or moved on. Scott has always been super helpful, personable, friendly, and a guy who was on your side to help with anything he could. I recently reached out to Scott's number for help with switching a policy I have to a new location, and Keegan Simons answered; Keegan was awesome the few times we spoke! Very personable and went the extra mile like Scott would to explain everything and offer further clarification in areas I needed it. I highly recommend this office as they have always taken care of me, treated me well, and went the extra mile."
We responded:
"Michael, Thank you for your business and great review. Great to hear Keegan was able to assist with your insurance needs! We appreciate you and thank you so much for kind words!!!!!"
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Doug Elbert

January 14, 2025

5  out of  5
rating by Doug Elbert
"Very customer focused."
We responded:
"Thank you Doug! Appreciate the great review and opportunity to work with you with your insurance needs!!!!"
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Mary google

January 13, 2025

5  out of  5
rating by Mary google
"Very helpful. Made the whole experience easy and quick."
We responded:
"Mary, Thank you for the great review! We appreciate your business and kind words. Thank you for the opportunity to work with you on your insurance needs!"
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Scott Spehar

January 4, 2025

5  out of  5
rating by Scott Spehar
"Glenn has been my State Farm agent for 25+ years and everyone in his office continue to go above and beyond when I need to file a claim or have questions about my policies. Chad recently met with me to review all of my coverage options and discuss new riders to consider. I really appreciated the pressure free discussion and presentation of options and additional cost implications. This is a fantastic agency and State Farm is a great company to work with."
We responded:
"Thank you Scott!!!! We really appreciate your business and the opportunity to work with you with your insurance needs! Thank you for the great review and for stopping in to see us and taking time to review coverages on your policies!"
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Diane

December 22, 2024

5  out of  5
rating by Diane
"Great insurance office. I know I can always call to get answers."
We responded:
"Thank you Diane! We really appreciate your kind words! It was great seeing you at the office! Thank you again for the opportunity to work with you and your family!"
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Scott Wiegman

December 11, 2024

5  out of  5
rating by Scott Wiegman
"Nick was very helpful and patient during my claims process. He answered all my questions and handle my situation with professionalism."
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Raul Acosta

November 27, 2024

5  out of  5
rating by Raul Acosta
"real good experience make bussines with that guys"
We responded:
"Raul, Thank you for the great review! We appreciate you and glad you had a great experience with your insurance needs with my team!!! T"
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Barb Dickey

October 29, 2024

5  out of  5
rating by Barb Dickey
"I have been insured by State Farm for many years through Glenn Waterhouse’s agency. I recently worked with Nick Ellis who added an umbrella policy along with a Drive Safe & Save for me, which offers a great discount! Nick was incredibly helpful, professional and patient. I had many questions and Nick took the time to answer all of them and explained everything thoroughly. Nick was a pleasure to work with and truly is an asset to your agency! Thank you Nick!"
We responded:
"Barb, Thank you so much for your kind words! We really appreciate your business and the opportunity to work with you! It was great to hear Nick was able to help you out with adding an umbrella and setting up the auto discounts with Drive Safe & Save! Thank You!!!!!"